Refund policy
🔁 Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- Item must be unused, unworn, and in original packaging
- Must include proof of purchase (order number or receipt)
Non-returnable items:
- Perishable goods (e.g., food items)
- Personal care items (for hygiene reasons)
- Final sale or clearance items
💸 Refunds
Once your return is received and inspected:
- We will notify you of approval or rejection
- Approved refunds are processed within 5–10 business days
- Refunds will be issued to your original payment method
🚚 Return Shipping
- Customers are responsible for return shipping costs
- Shipping costs are non-refundable
- If item is defective or damaged, we cover return shipping
❌ Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item:
- Contact us within 48 hours of delivery
- Send photos/videos as proof
- We will offer a replacement or full refund
🔄 Exchanges
We only replace items if they are defective or damaged.
For exchanges, email us at [your email].